SAS Portal Help Desk
- I filled out the "Forgot Password" form an hour ago and still haven't received an email. How can I receive my login information?
- I received an email with my login information, but I didn't request it. Why did I receive this email?
- I verified my account information, and still haven't received an email. How can I finish verifying my account?
- My name is spelled wrong. How do I change it?
- I recently changed my name. How can I update my username to reflect this change?
- I found an error in your site. What should I do?
- The training manual doesn't cover the question I have and I can't find the answer here. What should I do?
- I am having difficulty using your site. I can't open some of the documents or applications. Where can I find out what software or program I need to be using?
- How do I change my password?
- How do I receive updates when things are changed on the SAS portal? What is an RSS Feed?
I forgot my password/username. How can I find out what it is?
Go to the SAS homepage and click Sign In Here or Login. When the sign in screen appears, click the Forgot Password link. Fill in the information and your login credentials will be emailed to you. Fill in the information and your login credentials will be emailed to you. Please be sure to check your junk email folder, or to add the addresses do-not-reply@pdesas.org and sysadmin@pdesas.org to your safe senders list in your email client.
The PPID number is the Professional Personal Identification number that is assigned to each certified teacher within the Commonwealth of Pennsylvania by the Pennsylvania Department of Education. If you do not know your PPID number, please visit the following site and click "Get Your Professional Personal ID" PDE Professional Education Record Management System page.
I filled out the "Forgot Password" form an hour ago and still haven't received an email. How can I receive my login information?
If it has been some time since you completed the Forgot Password form, you may want to contact the Help Desk via email at helpdesk@pdesas.org or by phone at 1.877.973.3727 to verify the email address where the information is being sent.
I received an email with my login information, but I didn't request it. Why did I receive this email?
Someone may have possibly been trying to impersonate you and login to your account. In order to keep your account secure, you may want to change your password and create a strong password that includes a combination of both numbers and letters.
I verified my account information, but still haven't received an email. How can I finish verifying my account?
Be sure to check your junk email folder, as some email systems have filtering systems that block email from unfamiliar sources. If you still have not received the email message, contact the Help Desk via email at helpdesk@pdesas.org or by phone at 1.877.973.3727.
My name is spelled wrong. How do I change it?
Simply navigate to Teacher Tools, select My Profile, and correct the spelling of your name. Be sure to Save your changes.
I recently changed my email address. How can I update my username to reflect this change?
Simply navigate to Teacher Tools, select My Profile, and enter your new Email Address. Be aware that you will need to use your new Email Address to log into the SAS portal from this point forward.
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I found an error in your site. What should I do?
We appreciate your help by clicking Contact Us in the page footer. Select the "Reporting an Error" option.
The training manual doesn't cover the question I have and I can't find the answer here. What should I do?
Please Contact Us, send an email to the Help Desk at helpdesk@pdesas.org, or call the Help Desk at 1.877.973.3727.
I am having difficulty using your site. I can't open some of the documents or applications. Where can I find out what software or program I need to be using?
If you are experiencing difficulty with SAS, please verify that your computer meets the SAS requirements by visiting our System Requirements page.
How do I change my password?
In order to change your password, you will want to go to SAS and log in using your existing username and password. Once you log in, you will want to click on Teacher Tools in the upper-right hand corner of the screen. Then select My Profile. Click on the Change Password link.
A new window will open that will ask for your current password, and then for you to create and confirm a new password. Once you complete the form, click Save and your password will be updated.
How do I receive updates when things are changed on the SAS portal? What is an RSS Feed?
RSS stands for Really Simple Syndication. It allows you to easily stay informed by retrieving the latest content from the web sites you are interested in. You save time by not needing to visit each site individually. RSS feeds can be read using software called a Feed Reader, or aggregator, which can be web-based, desktop-based, or mobile-device-based. Some common Feed Readers include Google Reader, My Yahoo, and Bloglines.
To become informed about the latest updates to the SAS portal, you may choose to subscribe to our RSS feed. Locate the SAS Portal Site Updates area at the bottom-left corner of the Home Page. Click Subscribe to RSS, select the appropriate Feed Reader, and then click Subscribe Now. Anytime a new update is posted it will be delivered to you via your Feed Reader.
